iOS App Help and Support
Frequently Asked Qusestions
Q: What is this app, and why might I want it?
Eyes-Free fitness brings all of BlindAlive’s offerings together in one convenient, portable, accessible place. From the app, you can listen to workout samples and purchase workouts and their descriptions, listen to podcasts, and read our blog. You can download the app at no cost, and can purchase workouts from within the app if you like. To get started, search for “Eyes-Free Fitness” or “BlindAlive” minus the quotes. Or, you can follow this link.
Q: Will there be an Android version of this app?
This is something we will consider if the demand exists for it. If you would use such an app, you may contact us to let us know.
Q: I purchased a workout on the website. How do I get it in the app?
Because of restrictions set forth by Apple you must purchase the workout from within the app to use it there.
Q: How do I use the app?
If you would like to hear an audio demo you can hear a walk-through done by Jamie Pauls in Podcast 84.
Q: I have purchased workouts on the app. How do I get them on my phone?
When you purchase an app, the download process will start automatically. If you have deleted a workout and want it back, or you are putting the workouts on a new device, make sure you are in the Workouts tab. Select the option labeled Get More Workouts, and then the option labeled Restore All Purchases. The time the workouts take to download will depend both on the number of workouts being downloaded and on your internet speed.
Q: Can I install the workouts on more than one device?
If you are signed into your iPhone, iPod Touch or iPad with the same Apple ID, then you can have your purchased and free workouts on all of those devices.
Q: I have a problem with the app, or a question not covered here.
We’d love to help. Please use the contact us form on this page, and we’ll be happy to assist you.